UPDATE: We have officially reopened and orders are being processed as usual.
Since we launched in 2017, Online Dispensary has been dedicated to providing a seamless and reliable platform for accessing high-quality cannabis and psychedelics. As pioneers in the industry, we understand the importance of consistency and customer satisfaction. However, recent surges in order volume have led to unforeseen delays in processing, prompting us to take proactive measures to improve your shopping experience.
Increased Order Volumes
Online Dispensary began as a passion project by a group of micro-cultivators who embarked on this journey after leaving college. Little did we know that our venture would blossom into a brand synonymous with trust and quality. We owe our success to our loyal customers who have supported us every step of the way.
In response to the challenges posed by increased order volumes, we are excited to announce a significant upgrade to our operations. We have made the strategic decision to relocate and expand our storage facility, allowing us to collaborate more closely with fellow cultivators across Canada. This expansion not only enables us to streamline our processes but also ensures that we can store more inventory without resorting to backorders.
Outstanding E-Transfer Status
While these enhancements are underway, we want to be transparent about the temporary impact on order processing. Orders placed after May 1st will experience delays, with fulfillment expected to resume near the end of May. We understand the inconvenience this may cause and appreciate your patience and understanding during this transition period.
We recognize that some customers may have pending e-transfers, and we assure you that these transactions will remain secure until our official reopening. Rest assured, your payments are safeguarded, and we will provide further instructions upon resuming operations.
At Online Dispensary, our commitment to excellence remains unwavering. We are dedicated to delivering a seamless shopping experience while upholding the highest standards of quality and reliability. As we embark on this journey of growth and improvement, we thank you for your continued support and look forward to serving you better than ever before.