Last Updated: 2023-10-24
Thank you for shopping at Online Dispensary (https://onlinedispensary.org). We value your satisfaction and are committed to providing you with high-quality products and excellent service. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds & Returns
We offer a comprehensive refund policy to ensure your peace of mind:
- Product Condition: To be eligible for a refund, your item must be unused, in its original packaging, and in the same condition you received it.
- Return Window: You have 14 business days from the date of delivery to request a refund.
- Refund Process: To request a refund, please contact our customer support team at [email protected] or by phone at +1 (415) 851-5420 and we can gladly initiate the process.
- Refund Amount: Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please note that a $10 fee will be deducted from your refund to cover return processing and restocking costs.
Damaged or Incorrect Items
In the unfortunate event that you receive a damaged or incorrect item, please contact us immediately at [email protected] or by phone at +1 (415) 851-5420 and we will work to resolve the issue promptly.
Contact Us
If you have any questions or concerns regarding our policies, please feel free to reach out to one of our customer support representatives via email or phone and someone will get back to you within a few hours.
Online Dispensary (https://onlinedispensary.org) is committed to ensuring your satisfaction and providing a hassle-free shopping experience. We appreciate your trust in us and are here to assist you with any inquiries or concerns you may have.
Thank you for choosing Online Dispensary.